Last Updated: July 2026

Cselestial ("we", "our", or "us") is committed to protecting the privacy and confidentiality of every client and visitor to our website. This Privacy Policy explains how we collect, use, store, disclose, and protect your personal information when you use our website, purchase products, book consultations, enrol in courses, subscribe to communications, or otherwise interact with Cselestial. By accessing this website or purchasing any product or service, you acknowledge that you have read and understood this Privacy Policy.

Depending on the products or services you purchase, we may collect the following information:

• Full name
• Email address
• Country or region of residence
• Time zone
• Billing information
• Order history
• Payment confirmation information

Where required for an astrology consultation, we may collect:

• Date of birth
• Time of birth
• Place of birth
• Information submitted within consultation questionnaires
• Follow up correspondence relating to your consultation

When you visit our website, certain information may be collected automatically, including:

• IP address
• Browser type
• Device information
• Operating system
• Website usage information
• Cookies and similar technologies

Your information may be used to:

• Process orders and payments.
• Prepare astrology consultations and reports.
• Deliver digital products.
• Arrange live consultation appointments.
• Respond to enquiries.
• Provide customer support.
• Improve our website and services.
• Maintain internal business records.
• Comply with legal obligations where required.

We will only collect information reasonably necessary to provide the services you have requested.

Cselestial does not store complete credit card or debit card information. Payments are processed securely through trusted third party payment providers. Your payment information is subject to the privacy policies and security practices of those providers.

Astrology consultations require highly personal birth information. This information is collected solely for the purpose of preparing your consultation and communicating with you regarding your booking. Consultation information is treated as confidential and is not sold, published, or disclosed to third parties except where required by law or where necessary to provide the requested service.

When you contact Cselestial or place an order, we may communicate with you by email regarding:

• Order confirmations
• Delivery updates
• Consultation scheduling
• Customer support
• Responses to enquiries
• Important information relating to your purchase

If you subscribe to newsletters or marketing communications, you may unsubscribe at any time using the unsubscribe option provided within those communications.

Purchases of digital products may require us to retain limited purchase information for customer support, download access, bookkeeping, fraud prevention, and legal compliance.

Products purchased through our Etsy shop are also subject to Etsy's Privacy Policy. Information received through Etsy will only be used for purposes directly related to completing your order, providing customer support, complying with legal obligations, or where otherwise permitted under Etsy's policies.

Cselestial does not sell, rent, trade, or otherwise disclose your personal information to third parties for marketing purposes. Information may be shared only where necessary with trusted service providers involved in operating the business, including payment processors, booking platforms, website hosting providers, email providers, cloud storage providers, or where disclosure is required by law.

Personal information is retained only for as long as reasonably necessary to provide services, comply with legal obligations, resolve disputes, maintain business records, or protect our legitimate business interests. Consultation files, birth information, and related materials are not retained indefinitely. Clients wishing to submit their complimentary follow up question must do so within the period specified within our Consultation Information, as consultation files may subsequently be archived or permanently deleted.

Reasonable administrative, technical, and organisational measures are implemented to protect personal information against unauthorised access, disclosure, misuse, alteration, or destruction. While every reasonable effort is made to protect your information, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

Our website may use cookies and similar technologies to improve website functionality, analyse website traffic, remember user preferences, and enhance the browsing experience. You may disable cookies through your browser settings, although doing so may affect certain website features.

Our website may contain links to third party websites or use third party platforms including booking systems, Etsy, Zoom, payment processors, analytics providers, or email services. Cselestial is not responsible for the privacy practices, security, or content of third party websites or services.

Subject to applicable law, you may have the right to:

• Request access to personal information held about you.
• Request correction of inaccurate information.
• Request deletion of personal information where appropriate.
• Withdraw consent where processing is based upon consent.
• Request clarification regarding the handling of your information.

Certain information may need to be retained where required by law or for legitimate business purposes.

Cselestial does not knowingly collect personal information directly from individuals below the age required to provide legal consent under applicable law without appropriate parental or legal guardian involvement. Where a consultation is purchased for a child, the booking must be completed by a parent or legal guardian.

This Privacy Policy may be amended, updated, or replaced from time to time. The most current version will always be published on this website together with the date of the latest revision. Continued use of the website or our services following publication of any updated Privacy Policy constitutes acceptance of those changes to the extent permitted by applicable law.

Questions regarding this Privacy Policy or the handling of your personal information may be directed to:

Cselestial

Email: cselestialhouse@gmail.com